February 5, 2020
Cross border shipping and PUDO

How Delivery and Logistics Will Influence Customer Experience In 2020 and Beyond

How Delivery and Logistics Will Influence Customer Experience In 2020 and Beyond   As we being a new year, we set our sights on the future […]
January 21, 2020
Machine Learning and AI in the postal industry

The Growing Need for AI and Machine Learning in Customer Experience

The Growing Need for AI and Machine Learning in Customer Experience   The global eCommerce market is expected to reach $5,879 billion by 2022; more than […]
January 9, 2020
Data is the key to creating intimate customer experiences

Creating More Intimate Customer Experiences with AI and Machine Learning

The Role of AI and Machine Learning In Creating More Intimate Customer Experiences   We live in a data-saturated society.  When it comes to creating intimate […]
January 2, 2020
Evolving customer shopping habits

The Evolving Customer Experience in Post and Parcel Delivery

The Evolving Customer Experience in Post and Parcel Delivery   Global eCommerce is continuing to expand each year. By 2022, analysts project e-retail revenues will soar […]
December 17, 2019
Enhancing Customer Experience through technology

Enhancing Customer Experience Through Technology

Enhancing Customer Experience Through Technology The rapid pace of technological innovation has impacted our lives in countless ways. It should come as no surprise to hear […]
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