Artificial Intelligence, Modern Workflows, Technology
Operationalizing Intelligent data-driven systems
Improve ROI by building more intelligent systems that help you understand every facet of your operation.
Escher is the single software platform for the entire postal value chain, covering counter, kiosk, PUDO and omnichannel retail, first, middle and last mile delivery, and AI OCR recognition and sorting. More than half of the world’s 20 leading Posts already run on Escher.
Most operators run their counters on one system, their deliveries on another and their sorting on a third, then spend years and millions wiring them together. Escher replaces the patchwork. One platform, one data model and one accountable partner covers the full postal value chain: retail transactions at the counter, parcels moving through first, middle and last mile, and mail flowing through recognition and sort, all orchestrated in real time through the Escher Control Tower.
Delivered as cloud-native SaaS with managed services, or deployed in your own sovereign environment. The architecture is open and composable: API-first, hardware-agnostic and component-replaceable, so you can add, replace or retire capabilities as your business changes, with no lock-in to components, hardware or hosting.
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Escher’s applications are built for Posts from day one, not adapted from generic retail, with UPU, customs and Electronic Advance Data compliance in the core. Each area below opens onto the outcomes the platform delivers: counter transaction times cut by up to 50%, OCR read rates lifted past 99%, first-time delivery raised to 96%, and average delivery unit cost reduced by up to 54%. Every application runs on the same core, the same data model and the same AI layer, Retail Intelligence at the counter and across the network, Delivery Intelligence across first, middle and last mile.
See How the Platform Fits Together
Carriers, couriers, 3PLs, 4PLs and eCommerce brands with their own fleets use the same platform Posts trust at national scale. Manage your first, middle and last mile end to end: bookings and drop-off at retail or PUDO points, sortation and cross-dock in the middle mile, and optimised routes with real-time notifications at the door.
The same engine that connects 1.5 billion consumers to global eCommerce, sized for your network.
A single point of service for mail, parcels, financial and government services. Fixed counter, mobile POS, self-service kiosk and Escher PUDO on any device, with agency and franchise networks managed from the same core and new clerks productive in minutes, not weeks.
Explore Counter Retail
Route optimisation and a driver app built for postal rounds, capacity planning for hybrid workforces, and delivery experience tools that lift first-attempt success to 96%, the metric that now decides carrier profitability.
Explore Delivery Last Mile
Network management, retailer onboarding, and consumer-facing parcel tracking tools that let Posts monetise out-of-home delivery without adding operational complexity.
Explore PUDO & Lockers
Point-of-sale, retail management, and self-service kiosk solutions that modernise the counter experience, reduce queue times, and grow non-postal revenue.
Explore Counter Solutions

Book a personalised demo and see how Escher helps Posts modernise operations, grow revenue, and deliver better experiences for every customer.
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Escher’s postal experts work alongside your team from go-live through to growth, with structured implementation, hands-on training, and always-on support built for the complexity of postal operations.
Customisation support, operations support, and development support from a team that knows postal inside out.
Explore Support Services
Best practice assistance to migrate to the latest version of Escher’s platform, with expert-led project management and configuration support.
Explore Professional Services
Specialised analysis of your platform environment and infrastructure, providing practical advice from both a business and technical perspective.
Explore Training & Health Check