Resources

The Future of Posts 2019

It’s an exciting time for Posts across the world as our fiercely competitive industry continues to evolve. This report consolidates the views of industry leaders and those on the ground to help Posts reinvent the customer experience and engage with their consumers on a one- to-one level.

How mobile drives success for Posts in the eCommerce era

The ‘always-on’ consumer demands more access to products and more flexible service. The solution starts with mobile. Our guide explores how mobile drives success for Posts in the eCommerce era, and how you can introduce real innovation to your organization.

Why Posts are turning to self-service kiosks

The future of Post isn’t in transit; it’s here and taking the form of kiosks. Self-service kiosks are becoming an integral part of doing business in today’s demanding retail environment. This guide will help innovate your organization.

The customer-centric post ebook 

The ‘always-on’ consumer demands more access to products and more flexible service. The solution starts with mobile. Our guide explores how mobile drives success for Posts in the eCommerce era, and how you can introduce real innovation to your organization.

Postal survey 2017

We surveyed Postal Operators around the world to get their views on the current postal landscape. Find out; what percentage of Posts are using digital mail, how many offer mobile transactions at the doorstep and which Posts are leading the way when it comes to innovation.

Digital & Hybrid Mail – A Global Perspective 2017

In this white paper, we examine the challenges facing Postal Operators. We explore how digital transformation, in particular the shift from traditional mail to digital mail, can augment, enhance, and reposition the role of Postal Operators in an increasingly digitized society.

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