Technical Project Manager
Escher is a global technology company delivering point of service solutions that are transforming how the largest retailers, governments and banks throughout the world engage and interact with their customers. Escher brings together posts, businesses, governments and communities in an open and collaborative manner, solving tomorrow’s toughest challenges in the digital age of retail. We strive to lead in the creation and development of point of service solutions for some of the largest retail and information networks across the globe.
Headquartered in Dublin and with six offices around the world, our customer base spans over 35 countries across the globe, where our customers serve approximately 1 billion people worldwide. Escher’s innovative and patented technology is rapidly changing the landscape of point of service and omni-channel retail.
Escher’s single, open platform technology provides our customers with a solid foundation for future digital innovation and expansion. It enables organizations to build upon their current infrastructure and to implement applications that are all managed and supported by one transactional services platform. Escher is a global market leader in providing intelligent and integrated point of service applications across all channels including counters, web, kiosk, enterprise mobile & consumer mobile.
Escher Group is currently recruiting for a Technical Project Manager to ensure successful implementation of Escher Group’s software in client projects. This demanding role requires the candidate to have extensive experience working on large scale and complex projects with large organisations. Working under the direction of the Head of Delivery in Ireland whilst being based in Germany, the Technical Project Manager must work closely with customers in exploring, planning and delivering key projects. A close relationship with key stake-holders across the Escher organization must be maintained to ensure the internal and external expectations with regard to timeliness and quality are met. The ability to comfortably work in a structured manner across both German and English is imperative to success in this role.
Duties and Responsibilities
• Sales support – attending customer meetings, delivering presentations and providing responses to technical questions. Analysing current processes and identifying the level of benefit that can be derived by implementing the new
Software-Solution; providing suitable reports and material detailing the benefit.
Close working relationship with local Sales teams.
Customer support – act as a product expert, providing initial local-language support and trouble-shooting to clients. Reporting any issues immediately.
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