CHIEF FINANCIAL OFFICER
From pick up, drop off (PUDO) infrastructure to mobile and AI-based solutions, Escher to share how posts can embrace Africa’s booming e-commerce industry
DURBAN, SOUTH AFRICA – February 10th, 2020 – Escher, the company transforming postal and courier markets globally with its industry-leading and innovative customer engagement platform, announced it will be participating at the 8th Annual SAPOA Postal Forum Conference held in Durban, South Africa from February 10th to February 13th 2020.
The South Africa Postal Operators Association (SAPOA) is committed to ensuring the region has access to modern, efficient, and diversified postal services including financial products and e-products. Central to this mandate is providing postal operators with access to information about emerging tools, technologies, and best practices within the postal industry.
Escher is proud to be participating in this year’s conference focused on digital transformation. In support of SAPOA’s mandate, Escher will be presenting on how posts can plan and execute their digital transformations. The intention is to help posts embrace the technology required to provide all members of the regional community easy access to postal services.
“Posts are best suited to take on the challenge of parcel delivery in a globalized, digitally connected world,” says Nick Manolis, CEO, Escher. “They have a strong brand, and we want to support that powerful reputation with the tools and technology needed to future proof their business.”
Representatives from the Escher team will be in attendance for the event. Posts interested in discussing their own strategic projects will have an opportunity to chat with members of the Escher team and learn more about how Escher’s Riposte Customer Engagement Platform is powering the digital transformation efforts of posts around the world.
According to McKinsey, there are more than 400 million internet users across the African continent. Moreover, the number of online shoppers in the region has grown yearly by 18 percent since 2014. This presents an enormous opportunity for African posts to provide the digital infrastructure needed for their customers to access a global marketplace, government services, financial services, and more.
On Feb 13th, Escher’s VP of Sales for the EMEA region, Kevin Seller, will be discussing the importance of digital transformational and how posts can innovate and leverage technology to improve service delivery. Mr. Seller will also be covering how posts can simplify the complexities of cross-border delivery, manage the first and last mile through service delivery innovations like pick up, drop off (PUDO) networks, as well as leverage AI-based technologies to dramatically enhance customer satisfaction.
Escher is transforming postal operators and couriers worldwide, enabling them to engage today’s digitally savvy customers across all points of engagement. With Escher’s unique, purpose-built customer engagement platform, posts can drive superior customer experience, with greater speed and better economics. For more information about Escher, please visit www.eschergroup.com
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